Phone Conversation
Tuesday, December 01, 2009

Today my assistant, Suzette, had the following conversation on the phone:
Suzette: How can I help you?
Caller: Who have I called?
S: "name of business"
C: I don't know if this even is what I want.
S: What can I do for you?
C: I'm looking for part time work.
S: Are you available for weekends?
C: I'm really only wanting 1 day a week for maybe an hour.
S: We don't have anything like that open.
C: I stay home with the kids. My husband works. But I'd just like to leave and work for about an hour. Do you have anything like that?
S: No, we don't.
C: I have a Masters degree in Psychology. And I just don't know if being a janitor is for me.
S: If you want to be considered for openings, you'll have to fill out an application.
C: Where did I call again?
S: "name of business." Thanks for calling!
Labels: applicants, human resources, job searching
Hints For Job Seekers - #8
Monday, November 30, 2009

Pretty close to a year ago I woman in her 20's came into our office to fill out an application. After she finished, I talked to her a little bit. She noticed a picture I had of one of my dogs and she decided to tell me that she had dogs. Then she told me how she helped her 2 mixed breed dogs to mate. And she got on the floor to demonstrate what she did to help.
My gruff boss happened to stop by my office to give me something at the moment the woman was on my floor. He didn't say a word and left.
After she left, I told my gruff boss the whole story. He told me that he just thought she was some weird friend of mine.
Labels: applicants, human resources, job searching
Hints For Job Seekers - #7
Wednesday, November 25, 2009

I'm not going to hire PopeJohnDillinger, either.
Labels: applicants, email addresses, human resources, job searching
Under Where?
Tuesday, November 24, 2009

We have been haunted by a pair of briefs at work for a few weeks. I first noticed them outside of our office one morning when I got to work. They were in our parking lot. I told my assistant "I've warned you about leaving your underpants in our parking lot!"
A few days later the wind picked up and the briefs blew up our street and disappeared.
Then they came back.
My gruff boss said that he'd thrown them away.
But then they came back.
They were originally white, but now they are greyish. They will soon be black.
Labels: underwear, work
Conversation With A Former Employee
Monday, November 23, 2009
A bit more than a 2 weeks ago, I hired a new employee. 4 hours into her second day, Ms. R decided to leave in the middle of her shift. Allegedly her daughter got sick and had to go to the hospital. An unfortunate side effect to working in Human Resources is that I have grown to doubt every story I'm given. You'd think that people wouldn't lie about their kid being in the hospital, but they do. They lie about lots of things.***
So, Ms. R asked if I would consider rehiring her. I asked her why she hadn't called or stopped by to tell us what had caused her to disappear and stay away from work. Here is a synopsis of here reasons for not contacting us:

I told her that under the circumstances that I would have a hard time justifying rehiring her. I asked her what she could do to reassure me that she wouldn't no call/no show again. Here's her response:

I ended our discussion after that and wished her a happy Thanksgiving. I told her she could reapply in 1 year. I wanted to give her this advice, though:

Or better yet, this advice:
***I once had an employee call in because his father had died. A week later, his dad called wanting to talk to his son.
Labels: human resources, no call, no show
Hints For Job Seekers - #6
Sunday, November 22, 2009

I know from personal experience that it is very stressful to not have a job. It is not fun looking for a job in that situation. It is understandable that job applicants may feel a certain amount of desperation. It is hard to know if you should call the place you had an interview with to check on their hiring decision. You don't want to be annoying, but you don't want to have false hope either.
A couple years ago I had someone I was considering hiring for a janitorial position. She was honest with me about her criminal record. She had a felony conviction that showed up as "theft." She and her daughter had committed welfare fraud against Missouri in a baby sitting scheme. I was willing to not exclude her immediately, but I told her that I needed to get her background check back so that I could see what was there. I was hoping that I would be able to persuade my boss to give her a chance.
I told the applicant (I'll call her Ms. A.) that it would take at least 2 days to get the background check back. Almost immediately, Ms. A started calling me to let me know she was interested in the job. And then she called me at least 5 times a day for the next 2 days.
Somewhere around the 12th or 15th call from her, I decided that I lost interested in hiring her.
Labels: applicants, human resources, job searching
Hints For Job Seekers - #5
Thursday, November 19, 2009

A few years ago and in a different job than the one I have now, we received an unsolicited resume in the mail. The woman put down her skills, one of which was remaining faithful to her husband. I still have the resume somewhere. I keep it so that if I ever teach a class on resumes I will have a good example of what not to do. She also stated that she had a bad back and that she'd had to have counseling for stress due to a work related incident. People are always advised that resumes should be no longer than 2 pages in length. Mrs. X's was 5 pages long.
Labels: applicants, human resources, job searching